If you faced any technical issue and wish to return the software you purchased, you can return it within 3 days. After that, no exchange or refund will be offered to you as our Refund Policy only lasts 3 days. So, make sure that you return the purchased software within 3 days.
For the return, you have to Email us. Please inform us about the issue and also send us a screenshot of the issue you have with the software performance .
alert system is based on meta trader 4 and trading view application service and we are not responsible about that , for any issue regarding alert option kindly contact their support service about it .
We will require proof of purchase as well. So, please Email us the receipt of the software you purchased.
EXCEPTION / NON-RETURNABLE ITEMS
-We do not accept refunds when paying with crypto via Coinbase due to potential transaction fees & other complications.
-Unfortunately, we DO NOT accept returns on Monthly plan and Gift cards.
-The refund is not applicable for multiple purchases or wrong placed orders( due to potential transaction fees & other complications ).
REFUNDS (IF APPLICABLE)
We will inspect the issue After inspection, we will decide whether your refund is approved or not. We will inform you everything via Email.
In case your refund is approved, we will start to process your refund. Within a few days or weeks, the refund will be credited to your credit card or the method of payment you used to purchase the software.no refund applicable for monthly plan , the subscription will be cancelled automatically after 30 days .
Traderbot and its team members are not registered financial advisors and do not hold any formal qualifications to provide financial advice. Any information or content provided on this server, on the Traderbot website, or by Traderbot and its team members is solely intended for educational purposes. It is important to note that Traderbot and its team members cannot be held accountable or liable for any losses or damages that may arise from the use of this information. You, as the user, are solely responsible for assessing and taking on all the risks associated with any financial decisions you make. Please keep in mind that any content provided here should not be construed as financial advice.
LATE OR MISSING REFUNDS (IF APPLICABLE)
Check your bank account regularly for a few days or weeks. If your refund is late or missing, you should contact your credit card company. If that doesn’t help, then contact the bank. Refunds may take some time to be posted officially.
If you don’t receive your refund even after contacting your bank, then you can contact us at :
or Email us by : Support@traderbot.store